Employees Assistance Program (EAP) is a free and confidential counselling service which companies offer to their employees to support their wellbeing at the workplace and in their private lives. Depending on an agreement with an employer, EAP could be expanded to the closest family members as well. Employees Assistance Program provides individual and group support and help regarding private lives and business issues which could affect the fulfilment with themselves and their life, personal wellbeing, work achievement and complete mental health. Counselling within an employee’s assistance program has a mission to help employees:

• During crises (be it a family or workplace crisis);
• Identify and explore options for solving rising issues;
• Empower employees to be able to participate in the prevention of problems actively;
• Find inner capacities for smooth everyday functioning.

Events and questions which may stimulate a company to provide employee’s assistance program are the following (but not limited to them):

Workplace issues:

Relationships with co-workers, work performance, conflict and anger management, adapting to changes in the workplace, stress management.

Personal issues:

Grief and loss, anxiety and depression, middle life crisis and lifespan changes, emotional or physical abuse, low self-esteem, substance abuse, gambling problems, anger management, concerns regarding children, parenthood and adoption questions, relationships with foster children, separation and divorce, domestic violence.

Jaka Lounge consultants are licenced psychotherapists with experience and specialized knowledge for providing quality service for employees’ assistance programs aimed at employers of all sizes and industries.

Besides psychotherapeutic experience, consultants-psychotherapists who are part of the employees’ assistance programs have experience in a corporate environment, so they understand business settings very well.

We know that each company is different and that every workplace has its own specifics; therefore, it is necessary to adjust the program’s structure, establish principles of referring employees to counselling and make a plan for the promotion of the program within a company. Everything will be conducted in accordance with individual needs of each company, its preferences and all other unique cultural characteristics of an organization.