I’m sure you’ve all turned to customer support at least once for help – whether it’s a search for information, a complaint, an internet problem, or something else. What experience have you had in those situations? Did the person on the other side understand your problem, solve it, and be patient and pleasant? That feeling […]

Living and working in our time and age means that we are constantly exposed to various streams of information and expected to quickly adjust and respond to it. Being faced with such a challenging task, our cognitive system is often pressured to make shortcuts, without even consulting us. For example, you’ve probably had a colleague […]

From the perspective of a recruiter working in an HR agency, I am aware that it is not always easy to meet all the client’s expectations. Especially when in the selection process several people decide which candidate will be employed. On the other hand, from our recruiting side, it is important to get as much […]