Feedback as the key to successful communication


Feedback as the key to successful communication

Date: November 26th, 2020 from 18-20h

Location: Zoom online

Nowadays, feedback is considered an indispensable element of successful communication – with its help we gain insight into our behaviour, performance and if we use it in a good way, it can certainly help us in further progress and personal development.

We are often overwhelmed by content that teaches us how to successfully give feedback, and we unfairly neglect the importance of receiving feedback, in which lies all the power of change and further progress. And so, in this workshop, in addition to learning how to give feedback, we will also deal with receiving feedback and we will try to understand why it is sometimes difficult for us to ask for it and how we can overcome that.

What will you learn?

  • Why is feedback useful and what types of feedback exist?
  • How to give feedback through the SBI model?
  • What prevents us from seeking feedback in everyday life?
  • What is a feedback matrix?
  • Why feedback can be difficult?

Who is this training for?

To all of you who want to improve your skills of giving and receiving feedback. To you who often stop before you want to give someone feedback because you are not sure how to say it, as well as to you who refrain from asking for feedback because you are afraid of what you will hear. Come to talk about it and to share different experiences!


Iva Miljić, Learning and Development Consultant

Iva is a master clinical psychologist who started her career working with UNICEF and providing psychological support to children and adults affected by major floods in 2014. For the last 4 years she has been working in the HR agency Jaka Lounge, where, among other things, she deals with the development and delivery of trainings for various business clients. Her focus is on New Leaders training, as well as on soft skills trainings.

The training is free, but registration is required at with your name, surname and the role you are currently in.

Number of participants is limited.

For additional details call +381 69 27 47 848